Vinted Shoppers Share Frustration About Size Updates
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for women's and children's garments but did not contact every member regarding the update.
Social Media Response
Numerous buyers and vendors are posting online stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
They have suggested members to examine their items and update the measurements by hand when needed, which has left users frustrated.
Sizing System Updates
Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but now shows as UK 16-18.
Member Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
Another shopper, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she stated.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change to its shipping options following member complaints.
